Privacy Policy
Effective Date: June 15, 2017
Last Updated: July 1, 2025
Introduction
Deucetek LLC ("Deucetek," "we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information. This Privacy Policy explains our data practices across all our services, including our 22 mobile applications, AI-powered SaaS products (Zynthex AI and Cyber Sensai), software development services, and websites.
Contact Information
Deucetek LLC
135 Technology Pkwy STE 100
Norcross, GA 30092
Email: support@deucetek.com
Business Hours: 10am-5pm EST
Response Time: 24-72+ business hours due to volume
Services Covered
This Privacy Policy applies to:
- Mobile Applications: 22 apps across gaming, communication, dating, and short reels categories
- SaaS Products: Zynthex AI (application failure predictability tool) and Cyber Sensai (content moderation system)
- Software Development Services: Custom software solutions and consulting
- Websites: deucetek.com and individual product websites
Information We Collect
Personal Information You Provide
Account Information:
- Name, email address, username, and password
- Phone number and address (when provided)
- Payment information for premium services
- Age verification information (required for dating apps)
- Profile information including photos, videos, and biographical details
Communication Data:
- Messages sent through our communication and dating apps
- Customer support inquiries and correspondence
- Voice notes and audio content in applicable services
Content You Create:
- Photos, videos, and other media uploaded to our services
- Posts, comments, and other user-generated content
- Game achievements, scores, and progress data
Information Collected Automatically
Device and Technical Information:
- Device model, operating system, and unique identifiers (UDID, IMEI)
- IP address and approximate geographic location
- Browser type, language preferences, and time zone
- App usage patterns and feature interactions
- Crash reports and performance data
Location Information:
- Precise GPS location (with your permission)
- Approximate location based on IP address
- Location data for dating app matching and gaming features
Usage Analytics:
- App opens, session duration, and feature usage
- Click patterns and navigation paths
- Search queries and content interactions
- Social interactions and matching data (dating apps)
AI and Machine Learning Data
Zynthex AI Specific:
- Application performance metrics and failure patterns
- System logs and diagnostic data
- Predictive model training data (anonymized)
Cyber Sensai Specific:
- Content submitted for moderation
- Moderation decisions and accuracy metrics
- AI model training data (anonymized and aggregated)
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and payments
- Communicate with you about our services
- Improve our products and develop new features
- Ensure safety and security across our platforms
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and prevent fraud
- With service providers who assist in our operations
- In connection with business transfers or mergers
Data Security
We implement comprehensive security measures including:
- Encryption: Data encrypted in transit and at rest
- Access Controls: Role-based access with multi-factor authentication
- Network Security: Firewalls, intrusion detection, and monitoring
- Regular Audits: Security assessments and penetration testing
- Incident Response: Comprehensive breach response procedures
Your Rights and Choices
Access and Control
- Access and update your profile information
- Download your data in portable formats
- Delete your account and associated data
- Manage privacy settings and preferences
Data Subject Rights (GDPR/CCPA)
If applicable, you have the right to:
- Access: Request information about data we hold
- Rectification: Correct inaccurate personal information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
Special Protections for Minors
Age Requirements
- General Services: 13 years or older
- Dating Apps: 18 years or older (strictly enforced)
- Some Gaming Apps: Designed for all ages with parental controls
AI and Automated Decision Making
AI Transparency
Zynthex AI:
- Uses machine learning to predict application failures
- Decisions are probabilistic estimates, not guarantees
- Human oversight required for critical system decisions
- Model accuracy metrics available upon request
Cyber Sensai:
- Automated content moderation using 13 AI models
- May produce false positives or miss harmful content
- Human review available for disputed decisions
- Continuous training to improve accuracy
California Privacy Rights (CCPA)
Your California Rights
- Right to Know: Request disclosure of data practices
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of sale/sharing of personal information
- Right to Non-Discrimination: Equal service regardless of privacy choices
European Privacy Rights (GDPR)
Legal Basis for Processing
- Consent: For optional features and marketing
- Contract: To provide requested services
- Legitimate Interest: For security, analytics, and improvements
- Legal Obligation: For compliance requirements
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. We will:
- Post updated policies on our websites and apps
- Notify users of material changes via email or in-app notifications
- Maintain archived versions for reference
- Provide advance notice for significant changes
Contact Us
For privacy-related questions, concerns, or requests:
Email: support@deucetek.com (Subject: Privacy Inquiry)
Mail: Deucetek LLC
Privacy Department
135 Technology Pkwy STE 100
Norcross, GA 30092
Response Time: We aim to respond within 24-72 business hours, though response times may be longer due to email volume.
Specific Service Privacy Information
Zynthex AI Privacy Notice
Zynthex AI processes application performance data to provide failure prediction services. All analysis is performed on anonymized data, and predictions should not be relied upon as definitive forecasts. For enterprise clients, additional data processing agreements may apply.
Cyber Sensai Privacy Notice
Cyber Sensai analyzes content to provide moderation services. Content is processed by AI models and may be reviewed by human moderators. We implement strict access controls and confidentiality measures for all content review processes.
Accessibility
This Privacy Policy is available in alternative formats for users with disabilities. Contact us at support@deucetek.com for accessible versions.