Privacy Policy

Effective Date: June 15, 2017
Last Updated: July 1, 2025

Introduction

Deucetek LLC (“Deucetek,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information. This Privacy Policy explains our data practices across all our services, including our 22 mobile applications, AI-powered SaaS products (Zynthex AI and Cyber Sensai), software development services, and websites.

Contact Information

Deucetek LLC
135 Technology Pkwy STE 100
Norcross, GA 30092
Email: support@deucetek.com
Business Hours: 10am-5pm EST
Response Time: 24-72+ business hours due to volume

Services Covered

This Privacy Policy applies to:

  • Mobile Applications: 22 apps across gaming, communication, dating, and short reels categories
  • SaaS Products: Zynthex AI (application failure predictability tool) and Cyber Sensai (content moderation system)
  • Software Development Services: Custom software solutions and consulting
  • Websites: deucetek.com and individual product websites

Information We Collect

Personal Information You Provide

Account Information:

  • Name, email address, username, and password
  • Phone number and address (when provided)
  • Payment information for premium services
  • Age verification information (required for dating apps)
  • Profile information including photos, videos, and biographical details

Communication Data:

  • Messages sent through our communication and dating apps
  • Customer support inquiries and correspondence
  • Voice notes and audio content in applicable services

Content You Create:

  • Photos, videos, and other media uploaded to our services
  • Posts, comments, and other user-generated content
  • Game achievements, scores, and progress data

Information Collected Automatically

Device and Technical Information:

  • Device model, operating system, and unique identifiers (UDID, IMEI)
  • IP address and approximate geographic location
  • Browser type, language preferences, and time zone
  • App usage patterns and feature interactions
  • Crash reports and performance data

Location Information:

  • Precise GPS location (with your permission)
  • Approximate location based on IP address
  • Location data for dating app matching and gaming features

Usage Analytics:

  • App opens, session duration, and feature usage
  • Click patterns and navigation paths
  • Search queries and content interactions
  • Social interactions and matching data (dating apps)

AI and Machine Learning Data

Zynthex AI Specific:

  • Application performance metrics and failure patterns
  • System logs and diagnostic data
  • Predictive model training data (anonymized)

Cyber Sensai Specific:

  • Content submitted for moderation
  • Moderation decisions and accuracy metrics
  • AI model training data (anonymized and aggregated)

Third-Party Information

We may collect information from:

  • Social media platforms when you connect accounts
  • Identity verification services
  • Payment processors and financial institutions
  • Analytics and advertising partners
  • Public databases and data brokers (where legally permitted)

How We Use Your Information

Service Provision and Improvement

Core Functionality:

  • Providing and maintaining our services
  • Processing transactions and delivering purchased content
  • Enabling communication between users
  • Matching users based on preferences (dating apps)
  • Customizing gaming experiences and maintaining leaderboards

AI and ML Services:

  • Training and improving our AI models
  • Providing predictive analytics and content moderation
  • Developing new features and capabilities
  • Quality assurance and error detection

Personalization and Recommendations

  • Customizing content and user interfaces
  • Providing personalized recommendations
  • Showing relevant advertisements
  • Improving matching algorithms (dating apps)
  • Suggesting friends and connections

Safety and Security

  • Preventing fraud, abuse, and illegal activities
  • Detecting and removing harmful content
  • Verifying user identities and ages
  • Protecting against security threats
  • Enforcing our Terms of Service

Legal and Business Operations

  • Complying with legal obligations
  • Responding to law enforcement requests
  • Protecting our rights and property
  • Business analytics and reporting
  • Research and development

Information Sharing and Disclosure

We Do Not Sell Personal Information

Deucetek does not sell your personal information to third parties for monetary consideration.

Sharing with Your Consent

  • When you explicitly agree to share information
  • Social media integrations you authorize
  • Third-party services you choose to connect

Service Providers

We share information with trusted service providers who assist with:

  • Cloud hosting and data storage
  • Payment processing
  • Customer support
  • Analytics and advertising
  • Security and fraud prevention

All service providers are bound by strict confidentiality agreements and data protection requirements.

Legal Requirements

We may disclose information when required by law or to:

  • Respond to legal process, court orders, or government requests
  • Protect our rights, property, or safety
  • Prevent illegal activities or terms violations
  • Protect other users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

Data Storage and Security

Security Measures

We implement industry-standard security measures including:

  • Encryption: Data encrypted in transit and at rest using AES-256
  • Access Controls: Role-based access with multi-factor authentication
  • Network Security: Firewalls, intrusion detection, and monitoring
  • Regular Audits: Security assessments and penetration testing
  • Incident Response: Comprehensive breach response procedures

Data Retention

General Retention Policy:

  • Account data: Retained while account is active plus 30 days after deletion
  • Communication data: 90 days for most apps, 7 days for dating apps after conversation ends
  • Analytics data: Aggregated data retained for up to 3 years
  • Legal compliance data: Retained as required by applicable law

AI/ML Data:

  • Training data: Anonymized and retained indefinitely for model improvement
  • Raw input data: Deleted within 30 days unless required for service provision

International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Privacy Shield certifications where applicable

Your Rights and Choices

Access and Control

Account Management:

  • Access and update your profile information
  • Download your data in portable formats
  • Delete your account and associated data
  • Manage privacy settings and preferences

Communication Preferences:

  • Opt out of marketing emails
  • Control push notification settings
  • Manage in-app communication preferences

Location Controls

  • Enable or disable precise location tracking
  • Use approximate location instead of GPS
  • Delete location history

Advertising Controls

  • Opt out of personalized advertising
  • Reset advertising identifiers
  • Use ad-free premium versions where available

Data Subject Rights (GDPR/CCPA)

If applicable, you have the right to:

  • Access: Request information about data we hold
  • Rectification: Correct inaccurate personal information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing

To exercise these rights, contact us at support@deucetek.com with subject line “Privacy Request.”

Special Protections for Minors

Age Requirements

  • General Services: 13 years or older
  • Dating Apps: 18 years or older (strictly enforced)
  • Some Gaming Apps: Designed for all ages with parental controls

COPPA Compliance

For users under 13 (where permitted):

  • Parental consent required for data collection
  • Limited data collection to what’s necessary for service
  • No behavioral advertising to children
  • Parental access to child’s information

Teen Privacy Protections

For users 13-17:

  • Enhanced privacy settings by default
  • Parental notification for certain features
  • Limited data sharing with third parties
  • Special protections for sensitive content

AI and Automated Decision Making

AI Transparency

Zynthex AI:

  • Uses machine learning to predict application failures
  • Decisions are probabilistic estimates, not guarantees
  • Human oversight required for critical system decisions
  • Model accuracy metrics available upon request

Cyber Sensai:

  • Automated content moderation using 13 AI models
  • May produce false positives or miss harmful content
  • Human review available for disputed decisions
  • Continuous training to improve accuracy

Your Rights Regarding Automated Decisions

  • Request human review of automated decisions
  • Understand the logic behind algorithmic decisions
  • Challenge decisions that significantly affect you
  • Opt out of automated decision-making where possible

Dating App Specific Privacy

Enhanced Safety Measures

  • Identity verification systems
  • Photo verification technology
  • Background check integration (where available)
  • Real-time safety alerts and reporting

Sensitive Information Protections

  • Sexual orientation and preferences
  • Location data with enhanced controls
  • Private messaging with end-to-end encryption option
  • Automatic deletion of rejected matches

Safety Features

  • Block and report functionality
  • Location sharing controls
  • Meeting safety tips and resources
  • 24/7 safety support team

Gaming App Privacy

In-Game Data

  • Game progress and achievements
  • Virtual currency and item purchases
  • Social interactions and team formations
  • Performance metrics and statistics

Anti-Cheat Measures

  • Detection of unauthorized modifications
  • Monitoring for suspicious gameplay patterns
  • Hardware and software fingerprinting
  • Temporary data collection for investigations

Business and Professional Services

Client Data Protection

  • Strict confidentiality agreements
  • Project-specific data isolation
  • Enhanced security for enterprise clients
  • Regular security audits and certifications

Intellectual Property

  • Protection of proprietary algorithms
  • Client code and project confidentiality
  • Non-disclosure of competitive information

Cookies and Tracking Technologies

Types of Tracking Technologies

Essential Cookies:

  • Authentication and security
  • Service functionality
  • User preferences and settings

Analytics Cookies:

  • Usage statistics and performance
  • A/B testing and optimization
  • Error tracking and diagnostics

Advertising Cookies:

  • Personalized ad delivery
  • Campaign effectiveness measurement
  • Cross-platform attribution

Your Cookie Choices

  • Browser-level cookie controls
  • Opt-out of non-essential cookies
  • Third-party advertising opt-outs
  • Cookie preference management tools

California Privacy Rights (CCPA)

Categories of Information Collected

  • Identifiers: Names, emails, device IDs
  • Commercial Information: Purchase history, preferences
  • Internet Activity: Browsing, app usage, interactions
  • Geolocation Data: Precise and approximate location
  • Sensory Data: Photos, videos, audio recordings
  • Biometric Information: Voice prints (where applicable)
  • Inferences: Preferences and behavioral predictions

Your California Rights

  • Right to Know: Request disclosure of data practices
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt out of sale/sharing of personal information
  • Right to Non-Discrimination: Equal service regardless of privacy choices

Shine the Light Law

California residents may request information about third-party disclosures for direct marketing purposes once per year.

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of covered personal information. We do not currently sell personal information as defined by Nevada law.

European Privacy Rights (GDPR)

Legal Basis for Processing

  • Consent: For optional features and marketing
  • Contract: To provide requested services
  • Legitimate Interest: For security, analytics, and improvements
  • Legal Obligation: For compliance requirements

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at: privacy@deucetek.com

Supervisory Authority

You have the right to lodge complaints with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will:

  • Post updated policies on our websites and apps
  • Notify users of material changes via email or in-app notifications
  • Maintain archived versions for reference
  • Provide advance notice for significant changes

Contact Us

For privacy-related questions, concerns, or requests:

Email: support@deucetek.com (Subject: Privacy Inquiry)
Mail: Deucetek LLC
Privacy Department
135 Technology Pkwy STE 100
Norcross, GA 30092

Response Time: We aim to respond within 24-72 business hours, though response times may be longer due to email volume.

Specific Service Privacy Information

Zynthex AI Privacy Notice

Zynthex AI processes application performance data to provide failure prediction services. All analysis is performed on anonymized data, and predictions should not be relied upon as definitive forecasts. For enterprise clients, additional data processing agreements may apply.

Cyber Sensai Privacy Notice

Cyber Sensai analyzes content to provide moderation services. Content is processed by AI models and may be reviewed by human moderators. We implement strict access controls and confidentiality measures for all content review processes.

Accessibility

This Privacy Policy is available in alternative formats for users with disabilities. Contact us at support@deucetek.com for accessible versions.