Transform Your Product with User Research
Data-driven insights that help you build products users love. From surveys to usability testing, we uncover what really matters.
Comprehensive Research Methods
Multiple approaches to understand every aspect of your users
User Interviews
In-depth conversations with your target users to uncover needs, pain points, and motivations.
45
Avg. per study
92%
Insight quality
Surveys & Analytics
Quantitative data collection to validate hypotheses and measure user behavior at scale.
2.5k
Avg. responses
95%
Confidence level
Usability Testing
Observe real users interacting with your product to identify friction points and opportunities.
8-12
Users per test
85%
Issue detection
Journey Mapping
Visualize the complete user experience to identify touchpoints and improvement areas.
15+
Touchpoints
4-6
User stages
Focus Groups
Group discussions to explore attitudes, perceptions, and generate new ideas collaboratively.
6-8
Participants
90min
Session length
Contextual Inquiry
Observe users in their natural environment to understand real-world usage patterns.
2-4hr
Per session
12
Avg. insights
Our Research Process
A systematic approach that delivers actionable insights
1
Define Objectives
Collaborate with stakeholders to establish clear research goals and success metrics.
- Identify key questions
- Set hypothesis
- Define target users
2
Recruit Participants
Find and screen the right users who match your target audience criteria.
- Create screener surveys
- Recruit diverse participants
- Schedule sessions
3
Conduct Research
Execute research sessions using appropriate methodologies for your objectives.
- Run moderated sessions
- Collect data systematically
- Document observations
4
Analyze & Synthesize
Transform raw data into meaningful patterns and actionable insights.
- Identify themes
- Quantify findings
- Create frameworks
5
Deliver Insights
Present findings in clear, compelling formats that drive decision-making.
- Create presentations
- Build personas
- Provide recommendations
Real Insights From Real Research
Sample findings from our recent user research studies
88%
Mobile app time
2h 51m
Daily app usage
96x
Daily phone checks
40%
Abandon slow sites
82%
Use dark mode
44%
iOS notifications
93%
Dark reduces strain
85%
Android opt-in
90%
Abandon after 1 use
53%
Leave if >3s load
77%
Lost in 3 days
70.19%
Cart abandonment
25-34
Largest age group
5.52B
Global internet users
32.2%
Age 25-34 users
98%
N. Europe online
49%
Open app 11+/day
21.33%
Email open rate
2.62%
Email CTR
7.8%
Push reaction rate
2.7%
Avg conversion rate
$196
Fashion AOV
35.26%
Checkout potential
85.65%
Mobile abandonment
39%
30-day retention
<5%
Active after 30 days
5-7%
Annual churn (SaaS)
67%
Churn reduction
$100
ROI per $1 UX
41
B2B SaaS NPS
88%
Won't return if bad
200%
UI conversion lift
What You'll Receive
Comprehensive research deliverables that drive action
Research Report
Detailed findings document with executive summary and key insights.
- Executive summary
- Methodology overview
- Key findings & insights
- Supporting data
User Personas
Data-driven personas representing your key user segments.
- Demographic profiles
- Goals & motivations
- Pain points
- Behavioral patterns
Journey Maps
Visual representation of the user experience across touchpoints.
- End-to-end experience
- Emotional journey
- Opportunity areas
- Actionable improvements
Recommendations
Prioritized action items based on research findings.
- Quick wins
- Strategic initiatives
- Implementation roadmap
- Success metrics
Data Dashboard
Interactive dashboard with all quantitative findings.
- Survey results
- Behavioral analytics
- Trend analysis
- Exportable data
Video Highlights
Key moments from user sessions with insights.
- User quotes
- Usability issues
- Aha moments
- Shareable clips
🔍 START UNDERSTANDING YOUR USERS
Ready to Make Data-Driven Decisions?
Join hundreds of companies that have transformed their products with deep user insights